Chadwicks & Hacks Is The Place For You
We pride ourselves on Good Ol’ customer service and are pleased to help you every step of the way. Barbecues, fireplaces, vacuums, appliances, and much more are available at Chadwicks & Hacks we even offer home service calls for BBQs and fireplaces!
Year-after-year, Chadwicks & Hacks has been the proud recipient of Reader’s Choice Awards for Best Customer Service, Fireplace Store, BBQ store, Vacuum Store and Appliance Store. At Chadwicks & Hacks, we make sure that you are taken care for.
If You Notice Exterior Damage:
Open the box and inspect for concealed damage before signing the delivery receipt.
If you notice external damage and the delivery driver will not allow you inspect the inside of the package or the driver will not let you note damaged on the delivery receipt, call us immediately at 1-800-310-9831. If you are unable to reach us, you should refuse the shipment. Doing this will not invalidate your order and we will still work diligently to get your order to you in good condition as quickly as possible.
Note any damages to the packaging or products on the delivery receipt by specifically writing the word Damaged before signing.
If there is no visible external damage, please sign for your freight.
Weber Genesis Smart Gas Barbecue Sx
PLEASE MAKE SURE YOU ARE ABLE TO GET A GAS BOTTLE IF YOU DO NOT HAVE ONE ALREADY
The new GENESIS smart barbecue is your secret to perfectly barbecued food with WEBER CONNECT smart technology. Simply set your desired food doneness and receive notifications at the moment its time to flip and serve. Medium rare steak? Perfect every time. Also featuring Webers largest & hottest sear zone and expandable top cooking grate that allows you to barbecue a full restaurant quality meal in one shot.
- Porcelain-enamel, cast iron cooking grates
- 1 Grease scraper included
- Extra large prep serve table
- 6 Tool hooks
- 2 Front locking castors/2 back
- Propane tank inside the cabinet
- Tank sump
- 1 Factory installed ambient probe
- 2 Meat probe inputs
- Alerts for step by step barbecuing
- Bluetooth WIFI connectivity
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No Charge Local Driveway Delivery On Orders Over $999*
Currently, Chadwicks and Hacks’ standard e-commerce shopping only applies to Canadian addresses.
For more info regarding international shipping, please refer to our international shipping policy.
* Delivery location must be within 100km driving distance of our retail location threshold for free shipping may vary depending on items in the order . Assembly Services DO NOT contribute to reaching the free delivery threshold.
Free Shipping On Thousands Of Items*
Look for the FREE SHIPPING note on hundreds of grills, heaters, fire tables and more. For a full list of products, view our Free Shipping page.
How quickly will my order be shipped?
Product ETAs can be found on each individual product. For in-stock products, product usually ships in 1-2 business days. For special order items, shipping times can vary from 2 – 12 weeks or longer depending on product and availability. All times posted are estimated and subject to change at anytime. If you have questions about a specific product or about shipping times for an order that was already placed, please contact customer service at 1-800-GRILL-UP.
Due to current Covid-19 Global Pandemic, shipping times and product availability fluctuate heavily and cannot be guaranteed. All stock availability and shipping times vary and can change rapidly. If you have any concerns, please contact our customer service team.
How long will it take to get my order?
Who can I contact if I have more questions?
Connect with us via Live Chat, contact us at or speak to one of our grilling experts at your local Barbeques Galore store location to find out more!
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Important Info For Freight Orders
Freight orders are orders that are either too heavy or too large dimensionally for normal FedEx/UPS shipment. All freight shipments will require access for a semi-truck and trailer to deliver. If this is a concern in your area, your please contact our customer service team and we will be glad to discuss this with the freight company before the item is purchased.
What to Expect with Freight Orders
Please visit our Shipping & Delivery page for more information on normal and freight order purchases.
Why Choose Barbeques Galore
Barbeques Galore is the nations largest specialty retailer of grills and outdoor living products, established in the U.S. in 1980. We have retail stores concentrated throughout California, Nevada, Arizona and Texas, where the sun shines often and outdoor living is a year-round indulgence.
For more reasons, please visit our About Us page.
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Incorrect Address / Non
If an item is shipped and returned because it is not deliverable due to an incorrect address, the customer will be responsible for shipping both ways. Orders for larger items that must ship freight require the shipping company to contact the customer prior to delivery. If the product is returned because the freight company could not reach the customer, this will be considered a return, and the order will be subject to our regular return policies.
Were On The Mountain In Hamilton: Come Check Us Out
- Huge selection of brand name barbeques from Napoleon, Weber, Broil King, Big Green Egg, Kamado Joe, Traeger, and more, out for display for you to interact with.
- Over 25 gorgeous in-store active displays of gas and electric fireplaces from the best brands such as Valor, Regency, Majestic, Napoleon, Dimplex and more.
- Quality vacuums from Dyson, Hoover, Dirt Devil and more. Our broken box vacuum pricing will save you up to 60% from regular retail.
- Access to over 25000 OEM replacement parts.
- Authorized service depot for over 50 companies!
Visit the store, give us a call at 385-9274, or or simply use the contact form found here! We’ll get back to you as soon as possible.
We thank you for your store loyalty – feel free to leave us a review!
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