Green Mountain Grill Phone Number

Peak Prime Plus Wifi Grill

GMG WiFi – Connecting Your Grill to Your Phone

The Peak is the big daddy of the Green Mountain Grill family.

It looks exactly like the Ledge, only stretched out so now you get 658 square inches of cooking space.

This doesnt make it a huge grill by any standards. To give you some perspective the most expensive Traeger Timberline comes with 1300 square inches of cooking space .

You have to be careful making the comparison though because it all comes down to how much usable space you get. A lot of the extra space on the Traeger comes from the additional warming rack. If you want to cook any large items youll want to remove this, bringing your actual real estate down.

Trek Prime Wifi Pellet Grill

If you want a portable pellet grill there simply arent a lot of great options on the market.

The Trek is definitely one of the best though. GMG market this as a grill for tailgaters, campers, and people with RVs who want to cook anywhere.

GMG has replaced the foldable legs which was the one part of the Davy Crockett design we didnt like.

Now you get four sturdy legs that are screwed on and make the grill more stable, although slightly less portable.

The build quality is excellent and the materials are heavy and made to last.

The grill ships with a few accessories to help you power the grill from a variety of sources.

You get excellent temperature control thanks to a digital thermostatic controller which lets you dial in the temperature in 5°F increments.

The combination of features and build quality at a highly competitive price led us to pick the Trek for our favorite budget portable pellet grill in our round-up of the best portable pellet grills.

The portable features are great, but the Trek can perform as a decent small sized grill even if you never plan to travel with it. Theres a Trek cart you can buy separately that turns this into more of a full-sized grill.

Overview Of Green Mountain Grills

Green Mountain Grills have been in business since 2008, but it wasnt until they lowered their prices in 2014 that they became a true contender.

GMG is at least partially responsible for the widespread adaption of WiFi capability in pellet grills.

While Traeger now includes WiFi on all their grills , GMG has always given you the option on their main grills.

GMG has decided to focus on its dealer network, so they are not very easy to find for sale online although you can now get the full range at

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If You Want To Save Money Look At Z Grills

If you want the best value for money Z Grills is a tempting option.

The company has been around for a long time producing grills for other companies. They used to manufacture grills for Traeger!

The most popular model they sell is the Z Grills 700D4E which we have a detailed review for.

Wrapping it up

I hope this article has helped you decide between a Traeger and a Green Mountain Grill.

If you dont want to stretch your budget, GMG offers some excellent technology and features for a lower price point.

They also are a pretty clear winner in the portable grill category.

How To Contact Green Mountain Grills

Green Mountain Grills

Green Mountain Grills Contact Information

Listed below are our top recommendations on how to get in contact with Green Mountain Grills. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Green Mountain Grills. Discover which options are the fastest to get your customer service issues resolved..The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage .

100% Contact Match

Sad Excuse for an App. Developed by Perverts.

Great grill Bad app

Ridiculous requirement that WiFi cant have special characters

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Replacing The Combustion Fan

  • Disconnect the unit from its electricity source ensure the unit is cool.
  • Use wire cutters to cut the white nylon zip tie that holds combustion fan wires in place.
  • Pull apart the in-line connectors to disconnect combustion fan.
  • Remove the 4 screws attaching the combustion fan assembly to grill.
  • Install the new fan and follow instructions in reverse order.
  • Disconnect the unit from its electricity source ensure the unit is cool.
  • Unscrew the 2 tiny Philips head screws on the front control panel and pull the control panel out towards you. You may let the panel hang.
  • Carefully remove both plugs from the top of the control panel.
  • Carefully detach the large main plug and free the control board from the grill.
  • Attach the new control board by reversing the steps above.
  • Are your grill and hopper lid both closed? If they are and the auger is still not feeding pellets, please read on.Take a look at the little white fan attached to the end of the auger motor as seen in the picture.

    • Is that fan moving as you have a desired temperature set higher than the current temperature showing on the control board?
    • Can you hear the motor running?

    If you answered yes to both of these questions, see if you can spin the white fan a few rotations. Sometimes a pellet may bridge and cause a bind inside the auger. If this did not fix your issue, please call 0800 644 4141


    Green Mountain Grills Vs Traeger Pellet Grills Head To Head

    Comparing grills from different companies is hard.

    Price point and features rarely line up, so its very hard to make fair comparisons.

    To find out which company makes the best grill for your needs, its better to start by understanding which features are most important to you.

    With that disclaimer in mind, here are some of the general differences between the two brands to help you decide which grill to buy:

    • Green Mountain Grills are significantly cheaper than their equivalent Traeger model with the top of the range Peak Prime going for $1,099.00 compared to $2099.99 for the Traeger Timberline.
    • GMG grills generally offer less surface area due to their single grill rack design while Traeger utilizes an additional warming rack which boosts the number but this doesnt always translate to more real estate .
    • The portable Trek from Green Mountain Grills comes with WiFi while the Traeger Tailgater does not.
    • While its not a big difference, GMGs beats Traeger on maximum temperature with their grills maxing out at 550°F compared to 450 500°F for the Traeger.
    • Both companies offer a 3-year warranty

    Out of the full lineup of Traeger grills, the best value for most people would be the Pro 575.

    To help you compare weve selected two of the most popular grills that Traeger and Green Mountain Grills sell, and compared them across a range of categories.

    At the time of writing the Ledge and Pro 575 were priced identically, but be sure to check our links for the latest price.

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    Top Green Mountain Grill Models

    Green Mountain Grills have recently updated their lineup of grills with two ranges and new product names.

    If you are looking at reviews you might see the old names and some of the older models are still being sold by third parties, so this is definitely something to look out for.

    The main range is called Prime. All grills come with WiFi smart controls and then Prime Plus gives you a few upgrades including a collapsible front shelf and interior grill light.

    The Choice lineup of pellet grills refers to the original lineup and seems to be getting phased out. The GMG website currently only lists the Daniel Boone.

    If You Want Better Searing Options Look At Camp Chef

    Green Mountain Grills Prime Support | Serial Number and Firmware Check

    I would say Camp Chef and Green Mountain Grills are at a similar level in terms of price and build quality, but the Camp Chef has the best solution for searing that weve seen on a pellet grill.

    Im a big fan of the popular Woodwind pellet grill.

    Instead of adjustable plates, like you see on a lot of Pit Boss grills, they just give you the option to add on an optional sear box.

    They also sell the larger Woodwindwhich we loved when we reviewed it.

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    Gmg Daniel Boone Choice Pellet Grill

    Channeling the pioneering spirit of its namesake, the Green Mountain Grills Daniel Boone Choice pellet grill allows you to explore the joys of wood-fired cooking without breaking the bank. Its durable, powder-coated steel exterior houses 458 square inches of cooking area, a spacious terrain for your culinary discoveries. Whether youre smoking low and slow or grilling between 150°F and 500°F, the 17-lb.-capacity pellet hopper will see you through hours of continuous cooking. Through it all, the GMG Daniel Boone Choice with Wi-Fi smart controls keeps you in command of the journey with alerts and oversight from your smartphone.

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    Green Mountain Grills Vs Traeger: Which Pellet Grill Should You Buy

    SmokedBBQSource is supported by its readers. We may earn an affiliate commission at no extra cost to you if you buy through a link on this page. Learn more.

    Since they started selling in 2008, Green Mountain Grills have gained a loyal following thanks to their high-tech, well-constructed pellet grills.

    In this guide, we will run through the main differences between pellet grills from Green Mountain Grills and Traeger.

    Well also look at some of the top grills from each company to help you decide which pellet grill is right for you.

    • Includes front and side shelves
    • Peaked lid gives you extra headroom


    • Accurate PID controller for stable temperatures
    • Excellent App and WiFi connectivity


    This is another part of a series of articles to see how Traeger grills compare with the competition. You may also want to check out our guides to Pit Boss vs Traeger and Camp Chef vs Traeger.

    Green Mountain Hardwood Pellet Grills

    Green Mountain Grill Upper Rack

    As the name suggests, Green Mountain Grills are designed to take you to the summit of outdoor cooking greatness. From digital controls to efficient design, these pellet grills deliver incredible value for backyard chefs who crave convenience as much as they yearn for wood-fired flavor. Need proof? Every Green Mountain grill features a digital Wi-Fi controller that pairs with the GMG smartphone app for setting timers, receiving alerts, creating fully customizable cooking profiles, and mobile monitoring via Server Mode. The smart controls continue with Sense-Mate, a thermal sensor that fires up the grills Turbo mode in cold conditions so you can feast without a long preheat.

    Green Mountain Grills provide peak pun definitely intended performance at every step of the cooking process, most notably the venturi-style firebox and its resulting burn-pot cyclone that produces maximum heat, optimal flavor distribution, and complete combustion with zero waste. Above the firebox sits a stainless steel heat shield, expertly designed to evenly distribute heat within the convection-style grill chamber. And did we mention the variable-speed, dual-fan system? It precisely maintains temperature and prevents hopper burn-back, with an automatic shutoff setting that blows ash out of the firebox to save cleanup time.

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    Gmg Prime Plus Pellet Grills

    This Green Mountain Grills collection includes 2 series: GMG Ledge Prime Plus Wi-Fi grills and GMG Peak Prime Plus Wi-Fi grills . Though the series arent separated by much, they represent a huge step up from the GMG Daniel Boone Choice pellet grill. For starters, you have the choice of powder-coated steel or sturdy stainless steel for the peaked lid, while the hopper capacity bumps up to 18 lbs. for even longer uninterrupted cooks. Both components feature viewing windows to inspect your food and pellet levels, respectively, at a glance. GMG Peak and GMG Ledge Prime Plus Wi-Fi grills also offer a wider temperature range of 150°F550°F , a handy Keep Warm Mode, and dual meat probes along with a USB port.

    Frequently Asked Questions Regarding Green Mountain Grills

    Green Mountain Grills is committed to excellence in your grilling experience from start to finish. We have put together these handy assembly videos to help you get started with your Green Mountain Grill. Our Assembly videos will take you through un-boxing your brand new Grill and building it correctly so you can start grilling without any troubles…. Follow our certified Green Mountain Grills Technicians through the steps to get your grill built and ready for grilling.Read More

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    Daniel Boone & Jim Bowie

    1. Here you see the new two part system. The tray on the left has the half moon cut out for the thermal sensor. This is the bottom tray. The tray on the right will go on top of the bottom tray in the fitted squares.3. The top portion of the grease tray is positioned in the closed position. The grease tray is simply meant to move left and right over the square corners of the bottom portion of the grease tray. For all cooking under 175C , you will want to use this closed method. In addition, you can lay aluminium foil over the area. 2. Here, you can see the correct positioning of the bottom portion of the two part grease tray with the half moon cut out to the left around the thermal sensor.4. This position is meant for open sear grilling to allow more heat up into the grates. This method can be used for any temperatures above 175C . By the same token, do not use to cook at low temperature – excess grease will collect in the bottom of the oven, which may cause a grease fire.
    In the summer adjust to 1.5 or about two finger widths.During the winter months youre going to want to adjust your chimney cap to .5 or about one finger width.Measurement is from the bottom edge of the chimney cap cone to the top of the chimney stack.To adjust, loosen nut at base of the screw then, adjust the nut on the top of the chimney cap either up or down. Tighten set screw to secure in place.

    Traeger Is Currently Suing Green Mountain Grills

    Preventive Maintenance | Prime Plus Support | Green Mountain Grills

    Traeger and Green Mountain Grills are going through a legal battle over the use of technology in their pellet grills.

    Traeger filed two patents in 2016 related two the use of cloud or mobile applications for controlling an outdoor grill.

    In 2018 they sent cease and desist letters to Rec Rec, Memphis Grills, and Green Mountain Grills telling them to stop selling wirelessly connected pellet grills.

    GMG fired back with a suit against Traeger in the US Patent and Trademark Office, with Traeger quickly filing a lawsuit against GMG for patent infringement.

    Derrick Riches has an excellent write-up of the whole saga on his website if you would like to learn more.

    In my opinion, this is an unfortunate example of a large company trying to bully a small one. The truth is WiFi-enabled pellet grills have been around since 2012, long before Traeger filed any patents.

    If Traeger wins, the whole industry will be hurt by the lack of innovation. Lets remember that over the decades where Traeger has no competition they failed to improve or innovate on their grill designs.

    If you are a grill buyer what does this mean for you? Nothing in the short term. In the long term if Traeger wins this suit could potentially put GMG out of business, which might affect any warranties or customer service.

    Our hope is that common sense prevails and the suit is dismissed.

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